Evaluasi Pemanfaatan Sumber Daya TI Universitas Lampung Menggunakan COBIT 2019 dan Fuzzy-AHP
Abstract
Perkembangan teknologi informasi (TI) mempengaruhi berbagai aspek dalam organisasi, termasuk di perguruan tinggi. Universitas Lampung (Unila) memanfaatkan TI untuk meningkatkan layanan akademik dan administrasi. Pemanfaatan sumber daya TI perlu diselaraskan dengan visi dan misi serta prinsip-prinsip Good University Governance (GUG). Penelitian ini bertujuan menganalisis tingkat pencapaian implementasi pengelolaan sumber daya TI di Unila dan menghasilkan rekomendasi sebagai tindak lanjut. Penelitian dilakukan menggunakan framework COBIT 2019 dan prinsip GUG. Hasil analisis Design Factor pada penelitian sebelumnya menunjukkan lima objektif prioritas, yaitu APO13, BAI10, DSS02, DSS04, DSS05. Penilaian terhadap 76 aktivitas yang dipetakan pada capability level 2 menunjukkan bahwa 16 dari 23 management practices (69,57%) memiliki skor pencapaian implementasi ≥3,00, sedangkan 7 management practices (30,43%) memiliki skor <3,00. Hal ini menunjukkan bahwa sebagian besar praktik memiliki skor implementasi yang relatif dekat dengan skor maksimum dan memerlukan penyempurnaan, sedangkan sebagian praktik lainnya masih memerlukan perbaikan yang lebih intensif. Metode Fuzzy Analytic Hierarchy Process (Fuzzy-AHP) digunakan untuk menyusun prioritas rekomendasi. Hasil pemeringkatan menunjukkan bahwa praktik BAI10.03 memiliki prioritas tertinggi untuk diperbaiki, dengan skor Fuzzy-AHP sebesar 0,7226, sedangkan DSS02.05 berada di peringkat terendah dengan skor 0,3963. Berdasarkan hasil analisis tersebut, disusun 122 poin rekomendasi perbaikan tata kelola TI.
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